What is Ex-Change?
"Ex-Change is a support service offered by Como FX to its investors. Through this service, investors can request to transfer their open, loss-making positions from their portfolio into Como FX’s internal trading pool. Once the transfer is completed, the related trade and its loss are removed from the investor’s account."
"The purpose of Ex-Change is to provide investors with an opportunity to offset potential losses and to offer additional flexibility against market conditions."
Terms and Conditions
Ex-Change can be requested between 10:00–17:30 (UTC+2).
Investors wishing to use Ex-Change must send a screenshot to the investment assistant showing the trade’s current profit/loss and timestamp.
If the investor manually closes the trade, it cannot be evaluated under the Ex-Change program.
Ex-Change supports are renewed weekly and cannot be carried over to the following week.
Como FX is not responsible for any losses arising from market risks during the Ex-Change process.
Partially closed positions cannot be exchanged under this service.
Ex-Change support cannot be used for hedged positions.
The lot volume of the trade to be exchanged cannot exceed the investor’s average lot volume from past trades; if the average volume is 1 lot, trades above 1 lot cannot be exchanged.
Investors may exchange trades with a loss of up to 5% of their current account balance.
A maximum of $250 in loss can be exchanged. Trades exceeding $250 in loss are not eligible, and the 5% rule does not apply.
Ex-Change applies to trades opened on the requested day. Otherwise, Ex-Change cannot be applied.
Investors with a negative free margin cannot request an Ex-Change.
Como FX reserves the right to cancel or modify the Ex-Change service in cases of misuse or non-compliant activity.
All Ex-Change requests are reviewed manually by the Como FX management team. Eligibility is determined based on the criteria above and the overall account status at the time of request.